Frequently Asked Questions
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We only ship within the U.S. at this time. However, in the future, we plan to also ship internationally.
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Please contact us and we will try to create a custom order for you.
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Order modifications (size, color, shipping address) and cancellations can be made prior to the item being shipped. Please contact us with your name, order number, and any additional information needed.
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Upon placing an order, you will automatically receive an email confirmation containing your order number and the details of your order. Once we ship your order, you will then receive your tracking information. Please check your spam folder if you cannot locate the order confirmation and tracking details in your inbox. If you still cannot find these emails upon searching your spam folder, please contact us and we can resend the emails.
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Orders typically ship within 1-5 business days upon placing an order (Note: This does not include pre-order items. For these items, please see the estimated shipping date on the specific product listing and/or the sitewide announcement banner).
Custom orders will take approximately 10-14 business days.
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All sales are final. Returns and exchanges are not permitted at this time. If there has been a fulfillment error on our end (wrong item shipped) or you received your item damaged, please reach out to us so we can ship the correct item, re-ship the item, or issue store credit.